Refund policy

We want you to feel good about your Franklin belt. If it isn’t the right fit, we offer hassle-free returns within 30 days of delivery, with a prepaid return shipping label for U.S. orders.

Belts must be unworn, unused, and in their original condition. Trying on your belt to check the fit is welcome.

To start a return, email info@franklinbelts.com with your order number. We’ll send you a prepaid label and instructions. Please contact us before mailing your return.

There are no return shipping charges or restocking fees. Once we receive and inspect your belt, we’ll refund your original payment method. We aim to process refunds within 5 business days of receiving your return; your bank may take additional time to post the credit.

Need a different size, or received a damaged or incorrect item? Contact us and we’ll help make it right.

Express shipping charges are nonrefundable unless we made an error with your order. Gift cards are nonreturnable.